Report: Seattle using AI to route certain 911 calls — without caller knowledge or public review

A Seattle Fire Department truck during an emergency response. (GeekWire File Photo / Kurt Schlosser) The Seattle Fire Department has been quietly using artificial intelligence to help triage and divert 911 medical calls for more than two years — without telling the public — The Seattle Times reported Sunday. Denmark-based Corti ‘s AI has been listening to all Seattle 911 medical calls and prompting dispatchers to route certain patients to a nurse-staffed Texas call center rather than send an amb