32.7% of Gen Z Business Owners Pick Email for Card Support

Small business owners have a message for the companies that issue business credit cards. They want digital tools, but keep a human nearby. The PYMNTS Intelligence report “ Ready for Change: Why Nearly Half of SMBs Want to Ditch Cash and Checks, ” a collaboration with Mastercard , surveyed 412 small- to medium-sized business (SMB) owners, founders and executives in the United States.