What should be the value of customer and vendor relationships in the age of AI?
AI Summary
The rapid proliferation of AI tools has significantly changed the power relationship between customers and vendors. This is because in-house teams can use tools like Claude, Lovable, and Perplexity to prototype and even implement functional products in a matter of days with minimal technical resources. In the past, acquiring a feature required months of negotiation with vendors and an implementation cycle.
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