Connecting the front line: How 8×8 Pulse and Resolve fix corporate blind spots

Enterprise software architecture has long suffered from what can be called an “integration tax.” When an organization deploys a communications platform, it rarely stops at the basic functions, such as calling and messaging. To extract operational value, it must overlay data analytics layers, emergency notification systems and context-matching engines. Each addition introduces architectural complexity, data […] The post Connecting the front line: How 8×8 Pulse and Resolve fix corporate blind spot