The era of 28 million AI agents around the world... Corporate competitiveness depends on ‘infrastructure’

According to IDC, more than 28 million AI agents were deployed as of the end of last year, and by 2029, more than 1 billion AI agents are expected to be utilized in actual operating environments, performing 217 billion tasks per day. “Building an AI agent PoC (Proof of Concept) is easy,” said Venkat Achanta, chief technology, data and analytics officer at TransUnion, a global credit rating company with $4.6 billion in sales (approximately 6.75 trillion won). “But controlling it, securing it and scaling it is a completely different challenge.” In particular, he explained that these difficulties are even greater in highly regulated industries such as financial services and healthcare.