Starbucks Dumps AI-Powered Inventory Tool Due to Counting Errors

Starbucks stopped using an artificial intelligence app for counting inventory after finding that the program miscounted and mislabeled items, Reuters reported Thursday (May 21). The coffeehouse chain deployed the Automated Counting app across its North American stores in September as part of a broader adoption of AI tools and other technology, according to the report. The app was installed on tablets and used LIDAR and camera data to scan products when employees held the tablet up to shelves, th