Marketing demanded IT add website feature that was already working

ON CALL Welcome to another edition of On Call, The Register's weekly reader-contributed column in which you share your stories of absurd tech support situations. This week, meet a reader we'll Regomize as "Hamish," who told us that a couple of years ago he worked at a British retailer where the company's website manager – a member of the marketing team – came up with a brilliant idea that was bound to boost sales: adding Apple Pay to the company's website. Management approved the idea, which dul