Citi Debuts Platform to Bring AI Agents to Banking Work

Banking giant Citi has debuted a platform to let it launch artificial intelligence agents throughout the company. The agents created through the new Arc platform “enhance human judgment by taking on tasks such as research, synthesis, preparation, and execution,” Citi said in its announcement last week, thus “reducing manual effort and accelerating how teams operate day to day.” The announcement cites the example of a banker in Citi’s wealth division who might spend hours preparing for a client m