Frustrated franchisee sues Pizza Hut over crappy kitchen AI

The back-of-house AI system that Pizza Hut has mandated its restaurants to adopt has been so poorly received by some franchisees, that one is using the company for $100 million in losses tied to the technology. Put that in your crust and stuff it! Chaac Pizza Northeast, a franchisee with around 111 Pizza Hut locations in New York, New Jersey, Maryland, Washington DC, and Pennsylvania, filed a complaint in the Business Court of Texas earlier this month accusing the Hut of breaching its franchise