Exxon Mobil ‘From the Basics’ vs. Levi’s ‘1000 Agents’... AI Strategy from SAP Customer Cases

In ‘Sapphire 2026’, SAP focused on emphasizing the vision of an ‘Autonomous Enterprise’ in which AI agents perform business processes on their own. However, a more complex reality was revealed in the customer keynote speech on the 13th. Lockheed Martin, Exxon Mobil, Aeropuertos Argentinas, and Levis presented different AI strategies depending on the characteristics of each industry, risk tolerance, and strategic priorities.