More than 4 in 10 Digital Bank Users Prefer Wallets Over Cards

Digital bank customers are not just experimenting with new payment methods. They are increasingly reshaping what mainstream payments behavior looks like, particularly as mobile-first consumers lean into digital wallets and become more comfortable moving money directly from bank accounts. The PYMNTS Intelligence report, “ Pay by Bank Deep Dive: Digital Bank Users Are Ready to Switch ,” found that consumers using digital-first financial institutions already exhibit many of the behaviors associated