Former Vercel executive says voice agents will be won on infrastructure, not models [Sponsored]

UK voice AI startup SLNG says the voice labs that have dominated the market have been systematically overcharging enterprises — and that the industry is heading for a price correction. "The market has been shaped by voice labs whose business model depends on maximising compute at every step of every call," says Luke Miller, SLNG's CEO. "Every syllable through the most expensive TTS, every pause analysed by a full LLM call, every transcription through the highest-cost engine.