The biggest mistakes CIOs make in the boardroom — and how to avoid them

Julie Averill didn’t need a second board meeting to understand what she got wrong in her first. She had just stepped into the CIO role at REI and did what most leaders would do: she prepared deeply, gathering inputs from her team, building a detailed view of the roadmap, and then walked into the boardroom ready to prove she had command of the function. She told them everything, but then they started asking questions.