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boardroom ETCIO May 15, 2026

Decentralised by design: How Mercedes-Benz India reinvented its dealer ecosystem

Decentralised by design: How Mercedes-Benz India reinvented its dealer ecosystem
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Mercedes-Benz India reimagines its after-sales ecosystem with SKYLine—a bespoke, decentralised Dealer Management System to unify dealer autonomy with real-time global integration.

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