How companies weaponize the terms of service against you

Today, I’m talking with Brendan Ballou, founder of the Public Integrity Project and author of a new book, called When Companies Run the Courts , about the rise of forced arbitration. Brendan’s actually been on the show before — his previous book, Plunder , was about private equity taking over huge swaths of American life, and that conversation is among our most popular episodes. Forced arbitration is similarly everywhere in modern life.