Freshworks unveils Freddy AI Agent Studio and MCP Gateway for Freshservice

today unveiled an expanded set of agentic capabilities in its Freshservice information technology service management platform led by a new no-code Freddy AI Agent Studio that lets enterprises build, customize, or deploy prebuilt artificial intelligence agents across service workflows. The announcements, made at the company’s annual Refresh conference, also includes a Model Context […] The post Freshworks unveils Freddy AI Agent Studio and MCP Gateway for Freshservice appeared fir