Calling the cops just got extra AI as police seek to add tech to contact systems

Police forces across England, Wales and Northern Ireland will add personalization and artificial intelligence (AI) to their jointly run digital contact systems through a £72 million contract to manage and develop these. Almost all police forces in the three nations use the Digital Public Contact’s Single Online Home web platform for their own websites, with the platform also running Police.uk, a national information site, and Data.police.uk, which provides information on police-recorded crime.