AI Shopping Agents Put New Pressure on Payments Companies

Delegation is the name of the game for the next phase of digital commerce. New PYMNTS Intelligence research in the April 2026 Payments Innovation Tracker ® Series , a collaboration with Paymentology , finds 48% of consumers are at least somewhat interested in artificial intelligence agents doing their grocery shopping or planning their meals for them, while the same share would let an autonomous assistant manage their subscriptions, and 44% are somewhat interested in using the tech for buying gi