SAP customers say migration is eating their budgets—and AI is next in line

SAP has unveiled its most ambitious AI vision yet at Sapphire 2026 this week: more than 50 Joule Assistants, 200 specialized agents, and a new “Autonomous Enterprise” framework. But for many SAP customers, who are still navigating costly migrations to SAP’s S/4HANA cloud ERP, the more pressing question isn’t what AI can do. It’s whether they can get there from here.