Hidden IT problems are quietly creating risk, shadow IT, and lost productivity

Presented by TeamViewer Enterprise technology failures are largely invisible. Research from TeamViewer , based on a global survey of 4,200 managers and employees, finds that the majority of digital dysfunction never reaches the IT help desk. Employees work around slow applications, failed logins, and intermittent glitches rather than reporting them, leaving organizations without an accurate picture of how their technology is performing.