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gossip PYMNTS.com May 12, 2026

Amazon Workers Say Pressure Leads to Needless AI Use

Amazon Workers Say Pressure Leads to Needless AI Use
AI Summary

Amazon workers are reportedly using an in-house AI tool to automate unessential tasks. That’s according to a Financial Times (FT) report Tuesday (May 12), which said this usage of artificial intelligence (AI) for non-essential tasks is a way for staff to demonstrate to management that they are turning to the technology more often. Sources familiar with the matter told the FT that Amazon has recently started to widely use its “MeshClaw” product internally, letting workers create AI agents that ca

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