Shoppers Are Ready for AI to Steer the Cart, Not Swipe the Card

It’s certainly nice to imagine a digital assistant that can take over the weekly grocery trip, but not if that assistant is going to steal the shopper’s identity and drain their bank account. New research from the latest edition of PYMNTS Intelligence’s exclusive Agentic AI Report shows that Americans are increasingly comfortable letting artificial intelligence (AI) take over their carts. consumers already use AI in the buying process, making it the most popular use case f