‘Citizen AI’ can help IT leaders spark business solutions — if done right

AI fluency has long mattered to Sambit Dutta. When he joined global chemical manufacturer Hexion this year as SVP of AI transformation, his strategy included bringing “AI to the masses, where the people can not only just consume AI, but also become what we call builders.” Dutta has made citizen AI a cornerstone of Hexion’s IT strategy because he believes that when the creativity and domain expertise of employees is centralized and funneled through a business analyst or developer, “there are alwa