Auto retailers turn to technology for better ROI as customer expectations rise

Keyloop says that automotive retailers are rethinking how they generate profitability, build customer loyalty and deliver long-term value. And, as electrification accelerates and traditional revenue streams come under pressure, technology is emerging as a critical enabler, helping retailers adapt to changing economics while meeting growing consumer expectations, Keyloop adds. At Fusion Live 2026, Keyloop’s flagship industry event, it revealed that service and repair revenue per vehicle is expect