du’s Diego Camberos on Turning Crisis Response into Lasting Customer Trust

On day two of the milestone 20 th edition of the Telecom Review Leaders’ Summit , held under the theme ‘Tech Intelligence Beyond Mobility’ from 20-21 October 2026 in Dubai, UAE, du’s Chief Customer and Channels Officer, Diego Camberos , discussed how the company protected customers, maintained connectivity, and transformed critical moments into lasting customer value. A Year That Tested Every Customer Differently Although connectivity during crisis was common this year, customer needs were diffe