Will AI agents drive customers away from travel platforms and its impact on ixigo
Consumer-facing AI agent apps have moved from answering travel questions to completing bookings on behalf of users, and online travel aggregator ixigo plans to profit from that shift rather than lose customers to it. In its Q2 FY27 earnings release , ixigo’s management said every shift in how people book travel — from desktop to mobile and now AI agents — has “created opportunities for companies willing to adapt”. The company is therefore building its own agentic layer Why this matters: At the G