25% of Card Replacement Calls Point to an AI Opportunity

A replacement card could give issuers a practical way to turn artificial intelligence (AI) investment into faster service and fewer customer calls. That opportunity anchors the third key finding in “Why Modern Issuing Platforms Will Determine Which AI Strategies Succeed,” a PYMNTS Intelligence report in the AI-Ready Issuing Tracker® Series, produced with Thales. The report […] The post 25% of Card Replacement Calls Point to an AI Opportunity appeared first on PYMNTS.com .