IT reinvention requires mastering the art of translation

Today’s most successful IT leaders must be master translators, interpreting technical complexities with clarity and precision for the business units that rely on their services for into decisions and action. Deluxe Chief Technology and Digital Officer Yogaraj “Yogs” Jayaprakasam is among the best at putting this into practice, a strategic imperative he describes as “humanizing” technology. Rather than beginning with cloud, architecture, or AI, Jayaprakasam frames Deluxe’s IT strategy as one focu