AI is only as good as the data behind it

For Indian SMEs, the ERP conversation is no longer about finance. As AI becomes part of everyday software, businesses from metros to tier-two cities want systems that connect their data and act on it. Amit Suxena, Group Vice President & Head of Asia at Oracle, says NetSuite’s answer is AI built into every workflow, with people accountable for decisions, not a chatbot bolted on to the ERP.