Voice AI to open new growth opportunity for India’s BPM sector as multilingual capabilities scale: Nasscom report in partnership with Krisp
Voice AI adoption in India is moving beyond early experimentation towards multilingual, integrated and outcome-oriented deployments. Nasscom at the BPM Confluence today has released the findings from its report India Voice AI Readiness 2026 in partnership with Krisp, a leading provider of Voice AI models and solutions. With capabilities including accent conversion, live speech-to-speech translation in 65 languages, voice security, agent assist and speech analytics, its technology is deployed