Zendesk CEO Tom Eggemeier says Meta’s Muse saved him $3,105 in five days

Zendesk will end the year with about $400m of AI revenue, up from about zero two years ago, chief executive Tom Eggemeier told TNW. Most of it comes from AI agents that customers pay for only when they resolve a case. Eggemeier has run Zendesk since late 2022.