OPM Launches AI Chatbot for Federal Workforce Data
The Office of Personnel Management (OPM) launched FWD Chat on Oct. 7, adding an artificial intelligence-powered chatbot to its Federal Workforce Data (FWD) website that lets users ask questions about the federal civilian workforce in plain English and receive answers based on OPM data. The beta tool, available through OPM’s Federal Workforce Data site, can answer questions about federal employment, hiring, departures, and workforce trends without requiring users to write code or build their own