Airtel Business brings SMS, WhatsApp, RCS and voice under one enterprise messaging platform

Airtel Business has launched Airtel IQ Gateway, a platform aimed at helping enterprises manage customer communications across SMS, WhatsApp, Rich Communication Services (RCS), business voice, and number verification from one place. Announced on October 5, 2026, the platform is positioned as a Digital Personal Data Protection (DPDP)-compliant control plane for enterprise communications. Airtel says it combines its fraud protection capabilities with network intelligence to give businesses greater