ServiceNow takes aim at enterprise AI’s workflow bottleneck with AI Workflow Factory

ServiceNow has launched two AI solutions that can help enterprises identify business processes ripe for automation, build the workflows to address them, and continuously improve them with AI agents. AI Workflow Factory and Autonomous Engineer, announced on Tuesday, will bring process discovery, AI-assisted development and workflow execution into a single system that ServiceNow says can help enterprises move from individual AI projects to continuous workflow improvement.