Smart Shopping Agents Still Need Someone to Vouch for Them

Watch more: What’s Next in Payments With Synchrony’s Mike Storiale Artificial intelligence can already recommend the running shoes. The payments industry still must figure out how to let it buy them. While much of the industry’s attention has focused on AI agents, Mike Storiale , senior vice president, AI Technology and Transformation at Synchrony , told PYMNTS for the September edition of the “ What’s Next in Payments Series : The Fall Draft” that the technologies with the greatest potential ar