TRAI Orders Jio, Airtel, Vi and BSNL to Make Mandatory Recharge Plans Easier to Find

The Telecom Regulatory Authority of India (TRAI) has directed telecom operators to make regulator-mandated prepaid recharge packs easier for customers to find, following complaints about poor visibility and complicated navigation on operator websites and mobile apps. Smartphone girl with headset for music Under the direction issued on October 1, 2026, telecom service providers must introduce a separate, clearly visible section titled “TRAI-Mandated Packs.” Crucially, this section must appear as