Building AI Products For Indian Users: The Challenge Of Scale, Access, And Cost

The challenge of taking AI products to millions of Indian users is making them work across budget smartphones, multiple languages, and patchy networks while keeping costs in check. At Inc42’s inaugural ‘The CTO Summit 2026’ in Bengaluru, executives discussed how they are tackling these barriers to wider adoption. Speaking during the session, “Building AI Systems For Indian Scale”, executives from ShareChat and Moj, Meesho, Rapido, and Shadowfax outlined their approaches, from voice-led shopping