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deep tech Forrester Blog September 29, 2026

From CRM to the Agentic Enterprise: Salesforce’s Biggest Dreamforce 2026 Reveals

AI Summary

.At Dreamforce 2026, Salesforce presented its most complete vision yet for the “agentic enterprise.” It shifted the core focus away from individual apps (like Sales, Service or Marketing) and unified them through a single architecture built around data, logic and AI agents. It includes 1) AIforce, Salesforce’s UX layer which is no longer isolated to […]

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