7 reasons IT managers fail to exceed your expectations

Despite the clamor around AI, the top skills IT managers need to succeed are not technical. Rather, critical thinking, business acumen, innovation, collaboration, and leadership are the skills that make IT managers stand out, says Michael Seals, based on research from the Society for Information Management (SIM). Unfortunately, many IT managers fall short on those skills, says the retired CIO and chief digital officer who now serves as chair of the SIM Research Institute Advisory Council.