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pulse Innovation Village | Technology, Product Reviews, Business September 24, 2026

Airtel Compensates Customers for Poor Network Service

AI Summary

Airtel Nigeria has begun compensating customers who experienced poor network service between February and April 2026, following a directive from the Nigerian Communications Commission (NCC). Affected customers began receiving SMS notifications on Wednesday informing them that airtime had been credited to their accounts. The compensation varies by subscriber, with reported credits ranging from less than ₦50 to as much as ₦1,500 .

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