Ofcom: 3.43 Million UK Users Switch Broadband and Landline as Out-of-Contract Customers Face £108 Annual Premium

Around 3.5 million UK consumers have started switching their broadband or landline provider over the past two years, highlighting growing consumer interest in finding better telecom deals as household costs remain under pressure. Broadband complaints in UK Q1 2026 Ofcom report Latest figures cited by UK communications regulator Ofcom show that 3,431,195 people had started the One Touch Switch process by September 3, 2026. The switching system allows broadband and landline customers to move to a