Small Businesses Create Big Openings for Cross-Border Payments
Small businesses could give credit unions their next opening for growth, with demand for artificial intelligence financial tools running ahead of consumer interest. The PYMNTS Intelligence report “ The Practical AI Opportunity: Why SMBs Want Guidance Before Automation ” revealed in June that 75% of small- to medium-sized businesses (SMBs) said they would use at least one AI feature from their financial institutions within two years, compared with 59% of consumers. That 16-percentage-point gap po