AWS launches CloudWatch Omni to unify observability for AI agents and applications

As enterprises continue to move AI agents and agentic applications into production, AWS says traditional observability and monitoring tools — including its own CloudWatch service —will struggle to explain why an agent behaved the way it did. CloudWatch uses metrics, logs, and traces to monitor applications and infrastructure across accounts, regions, and services through the AWS Management Console, but that only provides part of the picture, AWS says. Understanding an agent’s behavior requires d