Study Finds Enterprises Rethink Work to Get More From AI

Enterprises have spent millions of dollars acquiring artificial intelligence models, copilots and capabilities. The next dollar thrown at a smarter model may be worth less than the next dollar spent fixing the data, permissions, workflows and organizational plumbing preventing existing AI from doing real work. That is the bigger implication of the PYMNTS Intelligence report “ AI at Work: Why Deeper Enterprise Use Produces Stronger Returns ,” which showed in September a disconnect between how muc