Docusign Processes 1 Million Contracts a Day on Small AI Models

Even digital signatures and contracts have a need for artificial intelligence these days. It ran large general-purpose AI models on every contract it processed, and at more than 1 million agreements a day the cost and delays became a problem. The company swapped them for smaller models trained for specific jobs and cut AI processing costs 90% while raising throughput as much as eightfold, Microsoft said Tuesday (Sept.