AI failures are inevitable. So is the CIO getting blamed.

Even when CIOs don’t have visibility into AI agent actions or don’t choose the vendor, chances are they’ll still take the blame when anything goes sideways. IT leaders already see this happening inside their organizations, with 52% saying CIOs are blamed for agent mistakes, according to a recent survey commissioned by business communications provider 8×8. Just 6% of respondents say legal or compliance leaders shoulder responsibility when an agent goes rogue .