Airbnb CEO Predicts AI Will Rewrite Job Descriptions

Airbnb is gaining innovation and efficiency through its use of artificial intelligence, the company said in a shareholder letter released Thursday (May 7). The company’s engineers now coauthor 60% of the code they produce with AI, enabling teams to ship faster, iterate more quickly, and deliver more improvements to guests and hosts, according to the letter. In Airbnb’s customer support operation, over 40% of the guests who contact its AI Assistant have their issues resolved without a human agent