CCPA fines Rapido Rs. 10 lakh for dark pattern, orders it to stop tipping prompts

Download a copy of the order served to Rapido here: [ pdf ] . You might have seen these prompts on the Rapido app while booking a bike-taxi or an auto or a cab: “Captains aren’t accepting at Rs X price.” “Try adding more +10, +20, +30.” Or, something similar to: “Higher the price, higher the chance of getting a ride.” The Central Consumer Protection Authority (CCPA) has ruled such design as a dark pattern and fined Rs. It also ordered the raid-hailing company to immediately discontinue