Zomato Starts Charging Cash-On-Delivery Customers Up To ₹21 Extra

Eternal’s food delivery arm Zomato has begun charging an additional ‘Pay on delivery’ fee on some cash-on-delivery (COD) orders, with the charge varying across transactions. Inc42 reviewed multiple orders on which Zomato levied the new fee. In two of these orders, Zomato levied pay-on-delivery fees of ₹5 and ₹13, respectively.